CrazyFree Plan


per month per extension
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Critical Information Summary

Min charge over 24 Month contract is
$608.80 including Delivery of handset.
Plan Inclusions & Pricing
  • Included Calls to Local & National Numbers
  • Included Calls to Australian Mobiles
  • Included Calls to 13/1300 & 1800 Numbers
  • Cheap International Call rates
  • Includes 1 Free Local Number (DID)
  • Includes one Extension per plan
  • Included - Incoming Lines 20
  • Included - Configuration Support
Additional Features
  • 1300 / 1800 Numbers
  • Port-in existing CAT-A Numbers FREE
  • Call Recordings via FTP*
  • Voicemail to email
Popular CrazyPBX Features
  • Ring Groups
  • Call Queues
  • Time Switches
  • Auto Attendant (also known as Interactive Voice Response Menus) (IVR)

Phone System In The Cloud

Crazytel Hosted PBX system called "CrazyPBX" is a phone system that provides phone service delivered through the internet. One of the most secured, redundant cloud phone systems in Australia—to streamline and manage all your business' mobile and landline calls via a secure internet platform. It's reliable, scalable and tailored to your communications needs.

Please Note: From the 14th of December 2020 Hosted PBX orders will not be fulfilled until the 4th of January 2021 due to Courier Delays and Xmas Embargo Period.

Secure & Encrypted Voice Calls

Your Grandstream GRP2612P will come provisioned with TLS & SRTP as standard. Have peace of mind knowing your calls are encrypted and secured. Great if you have staff working from home.

Quick Setup Time

Most orders are provisioned and sent to you within seven days of the order date. We ship all phones by Express post.

Redundancy Network

Most Hosted-PBX providers have your Hosted-PBX in one datacenter. Crazytel has two independent Data Centres in two different states for automatic failover. Enterprise network without the enterprise price tag.

100% Managed Phone system

Don't pay for external IT staff. Our Hosted-PBX is 100% managed by us from setup to production. We will set up your CrazyPBX to your business requirements. No technical skills required. So, it is as simple as plugging your Grandstream GRP2612P into power and an internet connection and start using it. That's what we call plug and play.

Advanced PBX features

CrazyPBX is a Carrier-Grade Cloud Phone System that is built to handle the most complicated features. Not sure if we can support your setup? Give us a call on 1800 272 998 and put us to the test.

Dedicated Account Manager

You will have a dedicated account manager for your account, so you don't need to speak to a different person every time you need help!

Requires a ADSL2 / NBN / 4G / 5G connection. Not for telemarketing, call centre function and similar uses. Porting not available for all carriers. One Hunt Group* and Auto Attendant* included free per customer. Additional Hunt Groups and Auto Attendant (IVR) can be purchased at an additional cost of $5.00 per month per group + $5.00 Setup Fee. All pricing includes GST. Direct Debit Only | One Plan Type per Customer Account. Fair use policy applies to CrazyFree Plan. Each Handset/IP-Phone purchase has additional Postage & Handling Fee of $10.00 per item. Maximum charge for early termination: $100.00 Per Plan, Minimum term applicable: 24 months. CrazyFree plan is only available with CrazyPhone offer. The CrazyPBX service must be used in conjunction with the Crazytel provided handset (CrazyPhone). The CrazyPhone handset requires direct Ethernet cabling.

PBX Features

  • Call Flows

  • Call Routing

  • Call Queues

  • Call Transfer

  • IVR Menu

  • Music on Hold

  • Voicemail
    (Voice to Email)

  • CLI

  • Ring Groups

  • Time-Based Routing

  • Call Forwarding

  • Conference Rooms

  • Follow Me

  • Extension Dialling

Other CrazyPBX Features

  • Call Queues $5.00 Setup Fee + $5.00 Monthly per queue
  • Dedicated Account Manager
  • 1300 & 1800 Numbers Available
  • Automatically forward calls to your mobile at no extra cost.
  • NEVER MISS A CALL - With features such as Line Hunt and call forwarding.

GRP2612P Features

  • Supports 2 SIP accounts and four multi-purpose line keys
  • HD audio supporting all major codecs, including wideband codecs G.722 and Opus
  • Up to 16 digital BLF Keys
  • Enterprise-level protection including secure boot, dual firmware images, and encrypted data storage

HD Audio

Encryption security

Busy Lamp Field

Two lines

1300 Numbers $7.95


1800 Numbers $7.95


Local Numbers $1.00


100 Local Number Ranges $24.95


Optional Extras $50 each

IVR Introductions

Interactive Voice Response with up to five options professionally recorded, Male or Female Voice Actors | 50-word Limit.

Message Bank Messages

Ideal for business PBX voicemail messages and after-hours Voicemail. Record custom messages to cover public holidays and temporary office closures.