# HFC NBN® Plans (Hybrid Fibre Coaxial) | CrazyNBN | Crazytel

> Canonical URL: https://crazytel.com.au/crazynbn/hfc/
> Sales and support: 1800 272 998 | Email: help@crazytel.com.au | ABN: 66 629 066 771

Fibre to your street, then a coaxial cable into your home, using the same cable network that carries pay TV.

## About HFC

- **How it connects**: Fibre runs to your area, then a coaxial cable runs to a wall outlet in your home. The outlet connects to an NBN® HFC box.
- **What you need**: An NBN®-compatible router. Plug its WAN port into the UNI-D port on the NBN® HFC box and set the WAN to Dynamic IP (DHCP). There is no PPPoE login and no VLAN tag. For 500 Mbps and above you need a gigabit WAN port, and for speeds above 1 Gbps a 2.5 Gbps WAN port.
- **Speed**: HFC supports very high download speeds. Upload speeds are lower than on FTTP, so the plans with the fastest uploads are FTTP only.
- **Power**: NBN® services don't work in a power outage, and you can't make calls over them, including to Triple Zero (000).

## Plans for HFC connections

| Plan | Speed tier | Typical evening speed | Fault repair | Price (inc GST) | Critical Information Summary |
| --- | --- | --- | --- | --- | --- |
| CrazyNBN 12/1 | 12/1 Mbps | 11/1 Mbps | Standard | $49.95/month | [CIS](https://crazytel.com.au/legal/documents/downloads/PrePaid-CrazyNBN-12-1-CIS-2026.pdf) |
| CrazyNBN 25/5 | 25/5 Mbps | 25/4 Mbps | Standard | $59.95/month | [CIS](https://crazytel.com.au/legal/documents/downloads/PrePaid-CrazyNBN-25-5-CIS-2026.pdf) |
| CrazyNBN 50/20 | 50/20 Mbps | 50/17 Mbps | Standard | $79.95/month | [CIS](https://crazytel.com.au/legal/documents/downloads/PrePaid-CrazyNBN-50-20-CIS-2026.pdf) |
| SuperCrazy NBN® 100/40 | 100/40 Mbps | 95/34 Mbps | Enhanced-12 (24/7) | $89.95/month | [CIS](https://crazytel.com.au/legal/documents/downloads/PrePaid-SuperCrazy-NBN-100-40-CIS-2026.pdf) |
| SuperCrazy NBN® 250/100 | 250/100 Mbps | 250/85 Mbps | Enhanced-12 (24/7) | $89.95/month | [CIS](https://crazytel.com.au/legal/documents/downloads/PrePaid-SuperCrazy-NBN-250-100-CIS-2026.pdf) |
| CrazyNBN 500/50 | 500/50 Mbps | 500/48 Mbps | Standard | $79/month | [CIS](https://crazytel.com.au/legal/documents/downloads/PrePaid-CrazyNBN-500-50-CIS-2026.pdf) |
| CrazyNBN 750/50 | 750/50 Mbps | 750/45 Mbps | Standard | $89.95/month | [CIS](https://crazytel.com.au/legal/documents/downloads/PrePaid-CrazyNBN-750-50-CIS-2026.pdf) |
| CrazyNBN 1000/100 | 1000/100 Mbps | 840/94 Mbps | Standard | $99.95/month | [CIS](https://crazytel.com.au/legal/documents/downloads/PrePaid-CrazyNBN-1000-100-CIS-2026.pdf) |
| CrazyNBN 2000/100 | 2000/100 Mbps | 1700/85 Mbps | Standard | $169.95/month | [CIS](https://crazytel.com.au/legal/documents/downloads/PrePaid-CrazyNBN-2000-100-CIS-2026.pdf) |

Not available on HFC: CrazyNBN 100/20, SuperCrazy NBN® 500/200, SuperCrazy NBN® 1000/400, CrazyNBN 2000/200, SuperCrazy NBN® 2000/500.

All prices are monthly, prepaid and include GST. Typical evening speed is the average speed you can expect between 7pm and 11pm. A dynamic IP address is included; a static IP address is an optional $5/month add-on. Top speeds need an eligible connection and a compatible modem. Full terms are in each plan's Critical Information Summary.

## Plans by connection type

- [FTTP NBN® plans](https://crazytel.com.au/crazynbn/fttp/index.md): Fibre to the Premises
- [FTTC NBN® plans](https://crazytel.com.au/crazynbn/fttc/index.md): Fibre to the Curb
- [FTTN NBN® plans](https://crazytel.com.au/crazynbn/fttn/index.md): Fibre to the Node
- [FTTB NBN® plans](https://crazytel.com.au/crazynbn/fttb/index.md): Fibre to the Building
- [Fixed Wireless NBN® plans](https://crazytel.com.au/crazynbn/fixed-wireless/index.md): NBN® Fixed Wireless
- [All CrazyNBN plans](https://crazytel.com.au/crazynbn/index.md)
- [NBN® for Nerds](https://crazytel.com.au/crazynbn/for-nerds/index.md): live line diagnostics, NBN® box telemetry and signed webhooks included on every connection

## Frequently asked questions

### Why can't I get the high-upload plans on HFC?

NBN® doesn't sell those upload speeds on HFC. The plans listed on this page are the ones you can order on an HFC connection.

### How do I know if I have HFC?

Check your address at https://crazytel.com.au/crazynbn/hfc/. We'll show your connection type, and if it isn't HFC, we'll take you to the right plans.

### Is there a contract?

No. Every plan is prepaid and month to month, with no lock-in contract and no exit fees.

### Can I change plans later?

Yes, any time. Your old plan is credited and the new plan is charged pro-rata. Upgrades need enough balance to cover the difference.

## Documents

- [NBN® fees and charges](https://crazytel.com.au/legal/documents/downloads/Crazytel-NBN-Misc-Fees-and-Charges.pdf)
- [Pre-Paid Billing Policy](https://crazytel.com.au/legal/documents/downloads/Pre-Paid-Billing-Policy.pdf)
- [All legal documents and Critical Information Summaries](https://crazytel.com.au/legal/documents/)

Check your address and order at https://crazytel.com.au/crazynbn/hfc/

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