# Change your NBN® plan now or on a later date

> Category: NBN
> Canonical URL: https://crazytel.com.au/knowledgebase/article/nbn-change-plan

How to change to a faster or cheaper NBN® plan, schedule a change for a later date, cancel a scheduled change, and what the Upgrade options badges mean.

Switch to a faster or cheaper plan straight away, or schedule the change for a later date such as your next billing date.


Where to go

My Services › Manage › Manage menu › Change plan




To compare plans first, open the connection's Upgrade options tab.




#2 Steps



- Choose your new plan. Plans under Available now work on your connection as it is.

- Check what changes on your bill. The new price is shown before you confirm.

- Choose when. Now or On a later date.

- Confirm. Press Change plan or Schedule change.




#2 What the Upgrade options mean



Available nowYou can switch straight away.
Available with an NBN® box upgradeYour NBN® box cannot carry this speed, so NBN® would swap it. The dialog explains what is involved.
Available with a new additional NBN® boxOnly when your box has no free port or no speed left. NBN® reviews each request and may decline it.
Upgrade to full fibreNeeds a full fibre upgrade first.
Top up neededTop up your prepaid balance first.
Not available on this connectionThe reason is shown next to the plan.



Different NBN® eSLA level? A plan with a different fault repair level is fine. See NBN® eSLA explained.




#2 Cancel a scheduled change




A scheduled change shows under Coming up on this connection. Press Cancel scheduled change any time before the day. You can have one scheduled change of each kind at a time.




#2 Related guides



- Upgrade to full fibre

- Plan terms explained

- NBN® eSLA explained