# Find your way around your NBN® pages

> Category: NBN
> Canonical URL: https://crazytel.com.au/knowledgebase/article/nbn-find-your-way-around

Where to go in My Account to see your NBN® internet, order, change your plan, run checks, report a fault, see your bills and set up text messages.

Everything for your NBN® internet is in the NBN® Internet part of the menu on the left of My Account. Here is what each page is for, and where to go for the things people ask about most.




#2 What each page is for



NBN® DashboardA quick look at all your connections: how many are connected, anything that needs you, open fault reports, monthly cost and data used this month.
My ServicesEvery connection in one list. Press Manage on one to see its details and make changes.
Order NBN®Order a new connection, or switch an existing one to Crazytel.
Available PlansEvery plan we sell. Enter your address to see the ones you can get.
Diagnostics & FaultsCheck a connection, restart it, or report a fault.
Usage & BillingData used and what each connection has been charged.
Notifications & WebhooksChoose when we may text you, and send updates to your own systems.
Check AddressA full report on what NBN® has built to an address.



#2 Where do I...



Change my planMy Services › Manage › Manage menu › Change plan.
Upgrade to full fibreOpen the connection › Manage › Full fibre upgrade. Only shown when your address can get it.
Move houseOpen the connection › Manage › Move house.
Pause or end my internetOpen the connection › Manage › Suspend or Disconnect.
Add a static IP addressOpen the connection › Manage › Static IP.
Fix a problemDiagnostics & Faults, or the Troubleshooting tab on the connection.
See my billsUsage & Billing, or the Billing & CIS tab on the connection.
See my router settingsPress Setup guide at the top of the dashboard or the connection page.



#2 Inside a connection



OverviewHow the connection is doing, your NBN® box and the plan details.
Upgrade optionsFaster plans and what each one needs.
UsageData used each day, with a download.
Billing & CISCharges for this connection and the plan's Critical Information Summary.
TroubleshootingChecks, restart and fault reports.
TimelineEverything that has happened on this connection, newest first.



Tip. Press the pencil next to a connection's name to give it a friendly name, like Home office. Names only change how it shows in My Account.




#2 Related guides



- What your connection status means

- Set up your router for NBN®

- NBN® connection types explained