# Crazytel

> Crazytel is an Australian VoIP and telecommunications provider offering business cloud phone systems (CrazyPBX), SIP trunks, softphones, 1300/1800 inbound numbers, virtual mobile numbers, SMS gateways, virtual fax, and NBN services. No lock-in contracts. ABN 66 629 066 771. Support: 1800 272 998.

Crazytel specialises in enterprise-grade VoIP for Australian businesses and residential customers. Products integrate with most NBN providers and support 3CX, Microsoft Teams, and standard SIP devices. Clean Markdown versions of pages are available by appending `.md` to page paths or by requesting with the `Accept: text/markdown` HTTP header.

## Products & Services

- [Homepage](https://crazytel.com.au/index.md): Overview of all Crazytel products, services, and network specifications
- [CrazyPBX Cloud Phone System](https://crazytel.com.au/business/hostedpbx/crazypbx-cloud-phone-system/index.md): Hosted PBX from $1/mo per extension with IVR, ring groups, call queues
- [Business SIP Trunks](https://crazytel.com.au/business/siptrunks/index.md): SIP trunking for PBX systems and IP phones from $0/mo PAYG
- [Hybrid SIP Trunks](https://crazytel.com.au/hybrid-sip-trunks/index.md): SIP trunks with office call handling (hold, transfer, LDAP), transcription, and Call Insights
- [What product is right for me?](https://crazytel.com.au/what-product/index.md): Interactive product selector guide and plan recommendations
- [Enterprise SIP Trunks](https://crazytel.com.au/business/siptrunks/enterprise/index.md): High-capacity enterprise SIP trunking with geo-redundancy
- [Call Centre SIP Trunks](https://crazytel.com.au/business/call-centers/index.md): High-CPS trunks for dialers and inbound queues - no channel fees
- [3CX SIP Trunks](https://crazytel.com.au/business/siptrunks/3cx/index.md): Certified SIP trunks optimised for 3CX phone systems
- [Crazytel Voice Features](https://crazytel.com.au/voice/index.md): Modular voicemail, hunt groups, IVR, queues, and call recording from $1/mo
- [AI Bridge](https://crazytel.com.au/ai-bridge/index.md): Connect managed phone numbers to AI voice platforms (OpenAI Realtime, Vapi, Retell, Grok) from $0.0025/min
- [Crazyphone Softphone](https://crazytel.com.au/crazyphone-softphone/index.md): Free official softphone app for Windows, macOS, iOS, and Android
- [Starlink Phone](https://crazytel.com.au/starlink/index.md): Australian VoIP phone service optimized for Starlink satellite internet from $8/mo
- [1300 & 1800 Numbers](https://crazytel.com.au/numbers/1300-1800/index.md): Australian inbound business numbers from $7.95/mo with free port-in
- [Virtual Mobile Numbers](https://crazytel.com.au/virtual-mobile-numbers/index.md): Australian virtual mobiles ($7.95/mo, 2-way SMS) and UK virtual mobiles ($9.95/mo)
- [Inbound Numbers](https://crazytel.com.au/inbound/Numbers/index.md): Direct Inward Dialing (DID) numbers across Australia, NZ, UK, and USA
- [Business SMS Gateway](https://crazytel.com.au/business/sms/index.md): Two-way SMS REST API, bulk messaging, and web portal
- [Virtual Fax](https://crazytel.com.au/business/virtual-fax/index.md): Cloud fax-to-email and email-to-fax service
- [Residential VoIP](https://crazytel.com.au/residential/voiphomephone/index.md): Home phone service over NBN and Starlink from $8/mo
- [Mobile Plans](https://crazytel.com.au/mobile/index.md): Crazytel SIM-only mobile plans with data banking
- [International Call Rates](https://crazytel.com.au/international/rates/index.md): Low-cost per-second international calling rates to 200+ destinations
- [International SMS Pricing](https://crazytel.com.au/international/sms-pricing/index.md): Global SMS termination rates
- [Network & Infrastructure](https://crazytel.com.au/network/index.md): Data centres, Points of Presence, latency, and carrier interconnects

## Support & Documentation

- [Full article index](https://crazytel.com.au/llms-full.txt): Complete index of all knowledge base articles and news posts in Markdown format
- [Knowledge Base](https://crazytel.com.au/knowledgebase/): Setup guides, troubleshooting articles, and FAQs (append `.md` to any article URL)
- [News & Updates](https://crazytel.com.au/news/): Product announcements and updates (append `.md` to any post URL)
- [Contact Us](https://crazytel.com.au/contactus/index.md): Sales and technical support contact details
- [Network Status](https://crazytel.com.au/networkstatus/index.md): Real-time service status and operational updates

## Company

- [About Us](https://crazytel.com.au/aboutus/index.md): Company background and infrastructure details
- [Privacy Policy](https://crazytel.com.au/legal/privacypolicy/index.md): Privacy and data handling policies
- [Terms & Conditions](https://crazytel.com.au/legal/termsandconditions/index.md): Customer service agreements and terms

## Optional

- [Customer Portal](https://portal.crazytel.com.au/): Account management and live service provisioning
- [Developer API Center](https://developer.crazytel.io/): REST API specifications and OpenAPI schema