# Crazytel Voice Suite - Cloud Phone Features for Australian Business

> Canonical URL: https://crazytel.com.au/voice/

Crazytel Voice Suite provides modular, high-reliability cloud voice applications that can be attached to any Crazytel phone number or SIP trunk.

## Modular Voice Features

- **Business Voicemail ($1.00/mo)**: Missed-Call Auto-SMS to callers who hang up on your greeting (with reusable SMS templates and placeholders sent from your 04 mobile number), voicemail-to-email (MP3/WAV), secure live web inbox, optional AI transcription ($0.10/min), and custom greetings.
- **Ring Groups ($1.00/mo)**: Hunt groups with Simultaneous, Sequential, Circular, and Longest Idle routing strategies.
- **Cloud IVR ($1.00/mo)**: Multi-level interactive voice response menu with custom greetings and keypress routing.
- **Call Queues ($1.00/mo)**: Inbound queue with hold music, SLA overflows, agent management, and wait announcements.
- **Announcements ($1.00/mo)**: Play recorded greetings, disclosures, or holiday notices before forwarding or hanging up.
- **Time Conditions ($1.00/mo)**: Automated business hours and holiday routing based on customizable schedules.
- **Call Recording Box ($1.00/mo)**: Dual-channel call recording with BYO storage export to AWS S3, Wasabi, or SFTP.
- **AI Voice Transcription**: Optional speech-to-text transcription powered by advanced AI models.

## Pricing

All modules are billed at $1.00 AUD per month with no setup fees and no contract lock-in.

Sign up at https://myaccount.crazytel.com.au/signup/