Crazytel was conceived in 2017 when our sister company, Clarity Networks, set out to bring stronger competition and better value to the Australian telecommunications market. The Crazytel network was already carrying international traffic; we spent the following years tailoring platforms, routing, and retail products specifically for Australian businesses.
Clarity Networks terminates more than two billion minutes of voice traffic every year. That scale underpins Crazytel's ability to negotiate competitive rates and maintain a sophisticated, redundant network designed and operated in-house — not resold from a third-party wholesaler.
We own our core infrastructure. Our switching, billing, and monitoring systems are built and maintained by our own engineering team, giving us direct control over quality, failover, and continuous improvement. We invest in the network every day so Australian businesses stay connected when it matters most.
Redundancy is non-negotiable. VoIP only works if calls connect under real-world conditions — carrier outages, peak load, and infrastructure failures included. Crazytel is engineered so your business keeps receiving calls, not excuses.