Australian Sales & Engineering Support
Get in Touch with Crazytel
Speak directly with our Australian-based sales, technical support, and billing specialists. Whether you are planning a number port, scaling SIP trunks, or need account help, our team is ready to assist.
- 100% Australian-Based Team
- 24/7 Emergency Network Monitoring
- Direct Carrier Engineers
Direct Contact
Reach our Australian sales, support, or billing teams directly by phone or email.
Toll-Free Phone (Australia)
Support & Billing Email
support [at] crazytel.com.au
Sales Department Email
sales [at] crazytel.com.au
Australian Team: All voice, porting, and billing enquiries are handled locally by our in-house staff.
Hours of Operation
Phone operating hours in Australian Eastern Standard Time (Brisbane, AEST):
Support: Closed
Sales: Closed
Monday
8:00 AM - 4:00 PM
Tuesday - Thursday
Support & Billing
8:00 AM - 6:00 PM
Sales Team
10:00 AM - 6:00 PM
Friday
8:00 AM - 4:00 PM
Saturday - Sunday
Today
Closed
All times follow Australia/Brisbane (AEST - no daylight saving). After-hours support tickets are monitored 24/7.
Digital Channels
For quick questions, account access, or 24/7 technical support, use our online channels.
Live Chat Support
Instant Online Chat
Available via the chat widget for quick questions and account enquiries.
Submit a Ticket (24/7)
Priority Support Portal
Monitored 24/7. The fastest way to reach our engineering and porting team.
Security Note: Staff will ask verification questions before accessing your account. Prefer phone verification? Call 1800 272 998.