Our Network
One of the world's most resilient multi-redundancy, geo-distributed voice networks. Built for maximum speed, security, and uptime, and expanding globally every single day.
Active Points of Presence
Real-time status of our global switching cores and gateways
Sydney
Australia
Melbourne
Australia
Brisbane
Australia
Perth
Australia
Los Angeles
United States
Auckland
New Zealand
Mumbai
India
Manila
Philippines
Singapore
Singapore
Not All Networks Are The Same
Most providers use off-the-shelf equipment and sugar-coat their claims with buzzwords. We think outside the box, design our own specialized software, and run our own multi-redundant physical voice infrastructure.
Enterprise Redundancy & Active Failover
We are incredibly proud of our network's dual-redundancy. When we say redundancy, we don't just mean generator back-up in our datacentres. If one of our physical locations experiences a catastrophic connection or hardware issue, our system is programmed to automatically disconnect and safely reconnect your device or VPN tunnel to an alternative active location in under 60 seconds.
Proprietary Software Core
We own and build our software stack. Major telcos rely on bloated, incredibly expensive third-party systems like Broadsoft. We prefer to invest our capital directly back into our in-house systems and expert engineers. Our core voice networks are based on highly customized, hardened open-source solutions including Kamailio and FreeSWITCH (we do not use Asterisk), ensuring massive scalability, secure voice pathways, and elite stability.
Enterprise Hardware
We believe in high-performance bare-metal speed. DELL supplies all of Crazytel's core bare-metal physical servers, while Ubiquiti Networks provides the enterprise switches and optical interconnections that link our network core equipment. No shortcuts, no underpowered virtual machines—just pure, enterprise-grade muscle.
24/7 NOC Active Monitoring
Our Network Operations Centre (NOC) is equipped with over ten 32-inch high-definition screen arrays monitoring our global network metrics 24/7. In the rare event of a node anomaly or latency spike, automated alerts notify our team instantly. High-priority alarms guarantee our engineering team is actively investigating within seconds.
Linux & VoIP Experts
Our infrastructure is maintained by a specialized team of network engineers, Linux administrators, and open-source VoIP developers across Australia and the USA. Even our support center staff possess professional backgrounds in VoIP systems, giving you immediate access to real technical experts when you need them.
Tier 1 Interconnected
Our Carrier Department continually negotiates direct peering and transit with premium Tier 1 telecommunication carriers globally, bypassing cheap public routes to deliver crystal-clear voice clarity.
Expanding Global Footprint
We are constantly expanding. In addition to our new Asia-Pacific nodes, our engineering team is currently building out our upcoming point of presence in South Africa.
Ultra-Premium Infrastructure
We spare no expense when it comes to quality. From high-throughput dark fiber leases to optimized border gateway protocols, we continuously iterate on our network every single day.
