VoIP Home Phone Plans
Being moved to the NBN? Already on the NBN? Move your home phone to Crazytel and save up to 70% off your normal landline phone bill. Easy to use, instant setup, with one of the biggest VoIP networks in Australia!
Residential Home Phone Plans
We offer two straightforward plans designed to save you money. No lock-in contracts, no credit card required on signup, and simple self-service portal management.
- Local & National Calls 9c / call
- Australian Mobiles 5c / min
- Calls to 13 / 1300 25c / call
- International Rates from 0.5c / min
- SIP Trunks 50c / mo each
Additional Features
- Buy Additional Phone Numbers (DIDs)
- Free Number Porting from an existing provider - CAT-A only
- Unlimited Channels / Concurrent calls
- Unlimited SIP Trunks Creations - $0.50/Per Month each
- Call Forwarding
- Failover Options - failover your incoming calls to your mobile if your internet goes down!
- Pre-Paid - No Bill Shock! Recharge via PayPal or credit card instantly!
- $5 sign up bonus for new customers
- No Credit-Card details required on sign-up! Use your free $5 credit first before you recharge.
Premium Features
- Caller ID Presentation
- Voicemail to Email ($1 per month)
- Fax to Email & Email to Fax
- Call Waiting
- Self-Service Portal
- Ring Groups ($1 per month)
- Auto Attendant ($1 per month)
- Free calls to Crazytel users including calls to CrazyPBX users
- Compatible with all 4G / 5G Networks, Crazytel offers TCP / TLS protocols and an alternative SIP Port for 4G/5G connections. (For more advanced users)
What's a SIP Trunk?
A SIP Trunk is similar to an "extension". They are identical in the way they are set up. When you create a SIP Trunk you will be given credentials to enter into your router, ATA or Softphone, just like you would with extension credentials.
Pre-Configured ATA
Don't want to go through the hassle of setting up your Home phone? VoIP just too complicated? You can buy a pre-configured ATA through our Self-Service Portal that comes standard with CrazyVPN so you will have a flawless, reliable home phone for only $99.00 once-off purchase. You can even use your existing analog phone.
Some Interesting Facts
All pricing includes GST; all calls are billed in one second blocks; no call connection fees; most ATAs, VoIP Gateways, IP phones, Softphones & Virtual PBXs are compatible with our VoIP Home Phone Plans.
- Local & National Calls Included
- Australian Mobiles Included
- Calls to 13 / 1300 25c / call
- International Rates from 0.5c / min
- SIP Trunks Included (Free)
Additional Features
- Buy Additional Phone Numbers (DIDs)
- Free Number Porting from an existing provider - CAT-A only
- 1 Outbound Channel per plan.
- Inbound Channels Unlike most other providers, we do not limit inbound channels on this plan. Standard inbound channels per-DID = 10
- Unlimited SIP Trunks Creations
- Call Forwarding
- Failover Options - failover your incoming calls to your mobile if your internet goes down!
- Auto Top-up This Plan requires Auto Top-Up set on your account. Auto top-up payments are made via Debit/Credit Card
- $5 sign up bonus for new customers
- No Credit-Card details required on sign-up! Use your free $5 credit first before you recharge and swap to this plan.
Premium Features
- Caller ID Presentation
- Voicemail to Email ($1 per month)
- Fax to Email & Email to Fax
- Call Waiting
- Self-Service Portal
- Ring Groups ($1 per month)
- Auto Attendant ($1 per month)
- Free calls to Crazytel users including calls to CrazyPBX users
- Compatible with all 4G / 5G Networks, Crazytel offers TCP / TLS protocols and an alternative SIP Port for 4G/5G connections. (For more advanced users)
WHAT'S A SIP-TRUNK?
A SIP Trunk is similar to an "extension". They are identical in the way they are set up. When you create a SIP Trunk you will be given credentials to enter into your router, ATA or Softphone, just like you would with extension credentials.
Pre-Configured ATA
Don't want to go through the hassle of setting up your Home phone? VoIP just too complicated? You can buy a pre-configured ATA through our Self-Service Portal that comes standard with CrazyVPN so you will have a flawless, reliable home phone for only $99.00 once-off purchase. You can even use your existing analog phone.
Some Interesting Facts
All pricing includes GST; all calls are billed in one second blocks; no call connection fees; most ATAs, VoIP Gateways, IP phones, Softphones & Virtual PBXs are compatible with our VoIP Home Phone Plans. Craycray Plan can not be used for business use.
Fair Use Policy Applies. Policy can be found CrayCray Fair Use Policy.
Quick Pricing / Feature Overview
Here you will find some more information on our VoIP Home Phone Plans.
Phone Numbers
All Australian Capital City DIDs (phone numbers) are only $2.00 a month, including GST. Have as many as you like.
SIP Trunks
You can have unlimited SIP Trunks also known as , SIP Lines, SIP Registrations - $0.50 per month each for PAYG plans, free for all other plans.
Keep Your Number
Port your existing telephone number over to Crazytel. Porting fee is free for Cat-A ports!
International Calling
Crazytel has some of the cheapest International Rates in Australia with some of the best International Tier 1 Carrier interconnections. Stop paying too much!
Crazytel Home Phone
SIP Trunking Features
We also offer the following services to cover your most demanding requirements
Instant Number Provisioning
Order Australian DIDs 24/7 with instant provisioning.
Automatic Location Based Routing*
You will always be automatically routed to the closest POP for the best performance.
PBX Compatibility
Our Home Phone SIP Trunks are compatible with most SIP-enabled PBX systems. For the more Geeky home users!!
Multi-Code Support
We support G711 & G729 Codecs
Quadruple Redundancy
All of our locations are joined. So if any of our networks go down, you will be routed to the second-closest site within 60 seconds.
Dashboard Analytics
View your calls, registrations and balance in real time! 24/7
VoIP Home Phone
Frequently asked questions
Do I need internet?
Yes! You will need a reliable internet connection. Crazytel does not sell internet products. There are many internet providers to choose from if you don't currently have internet.
What happens if my internet goes down?
Your SIP registrations will drop. Call forward will still work if it has been configured through our portal. We suggest if your telephone is essential for you to invest in a 4G backup service.
What is the quality like?
If you have a reliable internet connection, the quality is just like your mobile phone or your PSTN line (and often better).
Is it reliable?
Yes! Crazytel has a quadruple redundancy network - we are one of the few Australian companies that has such an extensive enterprise failover network.
Is there a minimum monthly spend?
No! Our residential SIP trunks are 100% pre-paid pay as you go with a minimum charge of just 50c per month per active SIP trunk. If you have an active DID(s) on your account, you will still be charged for your DID's monthly fee regardless of use.
How much does Premium Voicemail cost?
Premium Voicemail costs $1.00 per month per mailbox. Email notifications, webhooks, and call history playback are all included. SMS alerts ($0.05/segment) and AI transcription ($0.10/minute) are optional add-ons.
Is email notification free?
Yes! Email alerts are fully included in the $1.00/month base fee. There is absolutely no per-message charge for email delivery.
How is SMS priced?
SMS alerts cost $0.05 per SMS segment. Long messages or messages containing emojis may count as more than one segment. Each recipient is billed separately.
How is transcription priced?
AI Voicemail transcription is priced at a flat rate of $0.10 per minute. It is charged by the second of audio rather than rounded up to whole minutes.
What if transcription fails?
You are not charged if transcription fails or if the voicemail message is completely silent. You only pay for successful transcriptions.
How long are messages kept?
You have full control over your retention policy. You can choose to keep recordings for up to 180 days per mailbox, and the expiry date is shown per message in the portal.
Do I need to know SIP or have technical setup?
No! You do not need to know SIP or perform any technical setup. You can assign any DID to a mailbox by name in number management directly via our self-service portal.
Here are just some devices that are compatible with our network...
Cisco SPA112
Grandstream HT814
Grandstream HT802
Grandstream HT801
Grandstream GXW4108
Grandstream HT818
Grandstream HT814
Grandstream HT812
Yeastar TA200
OBIHAI OBi302
FRITZ!Box 7590
FRITZ!Box 7390
BiPAC 7800VDOX
BiPAC 8700VAXL
OBIHAI OBi202
Automatic Location-Based Routing may not always be accurate, while to the average user you will not notice any difference, if you prefer to connect to a specific location you can find more custom outbound proxy settings
