1. Click Single Number(s), then Continue

1. Enter the number you're porting in the Telephone to Port field

1. Select your Current Carrier from the drop-down, or select *Other* and enter the carrier name in the *Other Carrier* field.

1. Enter your account number with the losing service provider in the Losing Service Provider field

1. *(optional):* If you are porting additional numbers, enter each number in the Additional Single Numbers field below. Separate numbers with commas, or put each number on a new line.

1. Click Continue

1. Click Choose File and upload a copy of your latest invoice from the Losing Service Provider. This invoice must be recent (< 3 months old).

1. *(optional):* If the business name with the Losing Service Provider is different than the business name Crazytel has on file, enter the business name as it appears on the invoice in the Number Registered Under Different Business Name field.

1. Agree to the terms and conditions of porting, then click Continue

1. Review your porting application

a. Check the Main Account Holder is the person that will be using this number.

b. Check the Service Address is correct

1. Configure the Primary Voice Route for the number. This will be applied automatically when the port completes. There are many possible routes - the most common are listed below.

| Where do calls go? | Primary Voice Route drop-down | Destination drop-down |

|-------------------------------|-------------------|-------------------|

| VoIP Phone/ATA/Softphone | SIP Trunk Device | SIP Trunk device is using |

| PBX Server (3CX, FreePBX, Asterisk, Unifi Dream Machine) | SIP Trunk Server | SIP Trunk used by Server |

| CrazyPBX | CrazyPBX Destination type (i.e. Extension, TimeSwitch) | Specific CrazyPBX destination |

| Forward calls to another number | Call Forward | Call Forward destination (in 61X format)|

| Busy signal/I'm not sure yet | No Voice Routing | Congestion |

1. Click Submit Single Port Request. The porting application will be sent to the losing service provider.

1. Click Port Ranges, then Continue

1. Enter the First Number in Range, and the Last Number in Range

1. Select the Current Carrier from the drop-down, or select *Other* and enter the carrier name in the *Other Carrier* field.

1. Enter the account number with the losing service provider in the Losing Service Provider field.

1. Click Continue

1. Click Choose File and upload a recent invoice from the losing service provider. This invoice must be recent (< 3 months old).

1. *(optional):* If the business name with the Losing Service Provider is different than the business name Crazytel has on file, enter the business name as it appears on the invoice in the Number Registered Under Different Business Name field.

1. Click Continue

1. Review your porting application

a. Check the Main Account Holder is the person that will be using these numbers.

b. Check the Service Address is correct

1. Configure the Primary Voice Route for the numbers. This will be applied automatically when the port completes. There are many possible routes - the most common are listed below.

| Where do calls go? | Primary Voice Route drop-down | Destination drop-down |

|-------------------------------|-------------------|-------------------|

| VoIP Phone/ATA/Softphone | SIP Trunk Device | SIP Trunk device is using |

| PBX Server (3CX, FreePBX, Asterisk, Unifi Dream Machine) | SIP Trunk Server | SIP Trunk used by Server |

| CrazyPBX | CrazyPBX Destination type (i.e. Extension, TimeSwitch) | Specific CrazyPBX destination |

| Forward calls to another number | Call Forward | Call Forward destination (in 61X format)|

| Busy signal/I'm not sure yet | No Voice Routing | Congestion |

1. Click Submit Range Port Request. The porting application will be sent to the losing service provider.

1. Click Virtual Mobile Ports then Continue

1. Select the Current Carrier from the drop-down, or select *Other* and enter the carrier name in the *Other Carrier* field.

1. Select *Pre-paid* or *Post-paid* from the Mobile Service Type drop-down.

Note: If you are porting from a VoIP provider, or porting a known Virtual Mobile Number, you will need a Port Out Code instead of a Post-paid Account Code. You may need to contact the Losing Service Provider to confirm the port out code. If your number requires a Port Out Code and is not submitted with one, the port will be rejected with an "Invalid account code" error.

1. Fill out the Losing Service Provider Account Number or Date of Birth fields, depending on the service type selected.

1. Click Send Verification SMS. When you receive the SMS, enter the code in the SMS Code field and click Confirm SMS Code

1. Click Continue

1. Click Choose File and upload a copy of your latest invoice, or a screenshot from your mobile provider's app confirming you hold the number.

1. *(optional):* If the business name with the Losing Service Provider is different than the business name Crazytel has on file, enter the business name as it appears on the invoice in the Number Registered Under Different Business Name field.

1. Agree to the Terms and Conditions, and click Continue

1. Review your porting application

a. Check the Main Account Holder is the person that will be using these numbers.

b. Check the Service Address is correct

1. Configure the Primary Voice Route for the numbers. This will be applied automatically when the port completes. There are many possible routes - the most common are listed below.

| Where do calls go? | Primary Voice Route drop-down | Destination drop-down |

|-------------------------------|-------------------|-------------------|

| VoIP Phone/ATA/Softphone | SIP Trunk Device | SIP Trunk device is using |

| PBX Server (3CX, FreePBX, Asterisk, Unifi Dream Machine) | SIP Trunk Server | SIP Trunk used by Server |

| CrazyPBX | CrazyPBX Destination type (i.e. Extension, TimeSwitch) | Specific CrazyPBX destination |

| Forward calls to another number | Call Forward | Call Forward destination (in 61X format)|

| Busy signal/I'm not sure yet | No Voice Routing | Congestion |

1. Click Submit Mobile Port Request. The porting application will be sent to the losing service provider.