Crazy 5G 20GB
20GB
- 5G access with download speeds up to 150Mbps
- 20GB of data every month
- Standard national calls included
- SMS and MMS within Australia included
- International SMS and MMS included
Bring your own phone and get 5G speeds up to 150Mbps on the Optus network. Standard calls and texts are included, there is no lock-in contract and you will never pay excess data charges.
From $25 per month
Three plans, one month at a time. Every plan has the same inclusions, so you only choose how much data you need.
20GB
Popular
50GB
100GB
International calls are charged at our published rates and taken from your account balance. Roaming packs are extra. See roaming below.
When your data runs out, it is completely stopped until it resets on your next billing day. It is not slowed down. Calls and texts are not affected.
No bundling, no mandatory equipment and nothing hidden behind the headline price.
In Zone 1 countries, one flat daily pack covers your calls, texts and data. All roaming prices include GST and are taken from your account balance.
$10per day, per pack
154 destinations including the United States, United Kingdom, Japan, New Zealand and most of Europe.
A pack can apply more than once in the same calendar day. Once any one allowance is exceeded that day, a new $10 pack is applied and what is left on the earlier pack is forfeited.
Charged per use to your account balance and not covered by your plan inclusions. Zone 3 covers satellite and maritime networks.
| Type of use | Zone 2 | Zone 3 |
|---|---|---|
| Voice or video call, made or received (per min) | $1.84 | $4.89 |
| SMS sent (per 160 chars) | $0.62 | $1.84 |
| Receiving an SMS | $0.00 | $0.00 |
| Mobile data (per MB) | $1.23 | $18.95 |
| Connection fee (per outgoing call) | $0.00 | $0.00 |
Watch your data. Data in Zone 2 and Zone 3 is charged per MB and can cost a lot very quickly. Turn off mobile data and data roaming before you travel, or use a local SIM.
Roaming may be disabled. If we detect that you are in a Zone 2 or Zone 3 country, international roaming may be disabled on your service due to the high costs.
If a country is not listed, roaming is not available there. Keep Auto Top-Up enabled so your service is not paused while you are away. Download the full roaming rates (PDF)
The practical details, in plain language.
We do not supply handsets, and smartwatches that use eSIM are not supported. 5G is not available in all areas.
Crazytel Mobile uses a Hybrid Prepaid model. Your plan fee is charged each month and renews until you cancel or port out.
Anything outside your plan, such as international calls, comes out of your account balance. If the balance reaches zero or goes negative, calls and SMS are paused. If it stays negative for 30 consecutive days, your service is cancelled.
International calls may be suspended if usage exceeds $200 in a billing cycle. Read the Hybrid Billing Policy.
Sign up online and set up Auto Top-Up. You manage everything from your Crazytel account.
Choose a Crazy 5G plan and order your SIM. Postage of your first SIM is free. You can port your existing number across from another provider.
Pop the SIM into your 5G phone and you are on the Optus network. Check your usage any time at myaccount.crazytel.com.au.
No. 5G is not available in all areas. Where 5G is not available, your service runs on the Optus 4G network. Download speeds are capped at 150Mbps on 5G.
You need an unlocked, 5G-compatible phone and a Crazytel SIM. A 4G-only phone will work, but only on the 4G network. We do not supply handsets, and smartwatches that use eSIM are not supported.
There are no excess data charges. When you use your full monthly allowance, your data is stopped (not slowed) until your next billing day. Calls and texts are not affected. Data top-ups are not currently available.
No. The minimum term is 1 month and the early termination charge is $0. You can cancel or port out at any time with no exit fee. We do not give pro-rated credits for part of a billing period.
Yes. Your number can be ported in from another provider.
Crazytel Mobile uses a Hybrid Prepaid model. Your plan fee is charged each month and renews until you cancel or port out, so Auto Top-Up must stay enabled. Anything outside your plan, such as international calls, is taken from your account balance. If your balance reaches zero or goes negative, calls and SMS are paused, and if it stays negative for 30 consecutive days your service is cancelled. International calls may be suspended if usage exceeds $200 in a billing cycle.
Yes, in the countries listed on this page. In a Zone 1 country, a 5G roaming pack costs $10 per day and includes 3000 voice minutes, 3000 SMS and 5GB of data. Zone 2 and Zone 3 are pay as you go and charged to your account balance, and if we detect you are in a Zone 2 or Zone 3 country, international roaming may be disabled due to the high costs. If a country is not listed, roaming is not available there and you may need a local SIM.
Log in at myaccount.crazytel.com.au. Usage is refreshed about every 30 minutes. We also send SMS alerts when you are close to using your data, and a final SMS when it runs out.
Nothing. Postage of your first SIM is free.
Questions first? Call 1800 272 998 or email helpdesk@crazytel.com.au.
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