Finding the QR Code (SIP Trunks) | Crazytel Knowledge Base

# Finding the QR Code

## Table of Contents

* 1. [Where is the QR Code](#qr-code-location)

* 2. [Resetting the QR Code](#how-do-i-reset-the-sip-trunk-password)

## Where's the QR Code for my Crazytel app?

QR codes are shown once per SIP Trunk password regeneration - to show another one, you'll need to reset the SIP Trunk password.

## How do I reset the SIP Trunk password?

1. Sign in to the customer portal on a PC/Laptop/device other than the mobile you're using the Crazyphone app with

1. Navigate to SIP Trunks on the left-hand navigation panel

1. Check for any unregistered SIP Trunks

1. If you have none (or no SIP Trunks at all!), click Add SIP Trunk on the top right

* Set the SIP Trunk type to Register-based

* Set the Caller ID to your preferred caller ID

* (If you're using SMS with this SIP Trunk) Set your preferred Mobile Number for SMS Caller ID

* Set a Nickname for the SIP Trunk so you can tell them apart at a glance

* Click Submit

* Click NEXT to accept the confirmation call

* Scan the QR code with the mobile application when you've entered the confirmation code

1. Click EDIT under the unregistered SIP Trunk, then Reset Password.

1. A confirmation call will come through - enter the confirmation code on the website

1. Scan the QR code with the Crazyphone application when it shows