Support & Resources
Getting Started
7 articles
Learn the basics of using our platform
CrazyPhone - team setup, ring groups, and shared SMS
CrazyPhone team setup: one SIP trunk or CrazyPBX extension per person, Premium Ring Group to ring everyone on the same number, and shared SMS on one virtual mobile - SMS history sync optional.
Authorised Representatives and Advocates
All about appointing another person as a representative, or an advocate to communicate with Crazytel.
IPND Data
How to add IPND information for numbers/services. IPND data is a legal requirement for services.
How to call forward your Crazytel number
Use Manage Phone Numbers to send inbound calls from your Crazytel number to an external number.
Where to find call records
Use Call Detail Records (CDR) to review call, SMS, fax, data, and billing rows for the account. Here you can filter records, check summary totals, inspect individual rows, and export a CSV.
How to Buy a Number
How to purchase a number from the Crazytel Customer Portal
CrazyPhone - Crazytel's official softphone application | Setup Guide
Crazyphone is Crazytel's official softphone application. This guide covers setting up and signing into the application.