Can I use my existing modem or router with Crazytel?

You can use Crazytel with your existing home internet service, modem, router, SIP phone, ATA, or softphone when you switch from another provider. You can do this only if the modem or router is not locked to your current provider.

Can I use a locked modem or locked router with Crazytel?

No. A locked modem, locked router, provider locked modem, or carrier locked router will not work with Crazytel on that internet service. You can keep using your existing modem or router only if it is not locked to your current provider.

What if I have a Telstra locked modem or Optus locked router?

A Telstra locked modem, Optus locked router, Vodafone locked modem, or any other carrier locked router is locked to that ISP. If the modem is locked to the current provider, or the router is locked to the ISP, you cannot keep using that locked device with Crazytel. You need an unlocked modem or unlocked router.

Can I switch from another provider and keep my modem or router?

Yes, only if the modem or router is not locked to your current provider. If it is a modem locked to current provider or a router locked to ISP, use an unlocked modem, unlocked router, SIP phone, ATA, or softphone instead.

Important points

• You can use Crazytel on an existing home internet service with your current modem or router only if that device is not locked to your current provider.
• A locked modem, locked router, provider locked modem, or carrier locked router will not work with Crazytel.
• A Telstra locked modem, Optus locked router, or other ISP locked device needs to be replaced with an unlocked modem or unlocked router.