On FTTN and FTTB your internet runs over a copper phone line. If the line keeps dropping out, you can trade a little speed for a steadier connection.
Where to go
My Services › Manage › Line stability
The settings
- Standard
- Fastest speed. The NBN® default, for a line that rarely drops out.
- Stable
- Fewer drop-outs, a little slower. Try this first.
- Repair
- Fewest drop-outs, slowest.
Change it
- Open the connection, press Manage, then Line stability.
- Look at How your line has been.
- Press Change to Stable (or another setting).