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NBN® Pulse explained: connection, speed, reliability and fibre signal readings

NBN documentation and configuration reference.

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What NBN® Pulse shows: Connection, Speed, Reliability and Fibre signal readings, ratings like Good and Could be better, drop-outs and Check now.

NBN® Pulse is a quick picture of each connection's last known state from the NBN® network. It is not a speed test and not a Wi-Fi test.

Find it

NBN® Dashboard › NBN® Pulse

It is also on each connection's Overview tab and on Diagnostics & Faults.

The readings

Connection
How well your connection to the NBN® network is holding up.
Speed
How your connection is performing compared with what it should deliver.
Reliability
How steady it has been, for example how often it drops out.
Fibre signal
The strength of the fibre signal reaching your NBN® box. Fibre connections only.
Drop-outs
How many times the connection dropped in recent days.

The ratings

Good
No problem found.
Could be better
It works, but something is below what it should be.
A problem was found
The network found an issue. Try the troubleshooting guides or report a fault.
Data unavailable
The network did not report this reading.

The line above the readings sums it up, for example Online, Previously offline, Not checked yet or Stable for 12 days.

Check now

Press Check now to ask the NBN® network whether the connection is online right now. It takes a few seconds and does not interrupt your internet. Check all does this for every connection.

Need a hand configuring this setup?Our Australian engineering team can verify your trunk, PBX, or routing configuration.
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