See the data you use and what each connection costs, for all connections at once or one at a time.
Where to go
For one connection, use its Usage and Billing & CIS tabs.
Usage
- From / To
- Choose the dates. Usage days follow Melbourne time.
- Daily / Monthly
- Show usage by day or by month.
- View as a table
- See the numbers behind the chart.
- Download usage
- Save a file you can open in a spreadsheet.
- Missing
- That day's figures are still being confirmed. Figures can be a day behind.
Billing
- Charged
- What has been charged and credited back, including GST.
- Estimates
- Charges for a change NBN® has not finished yet, marked Not charged yet. The final amount is confirmed once the change is done.
- Being checked
- Entries we are still confirming. Not charged until confirmed.
- Charge type
- Filter by speed plan, fault service level, static IP address, NBN® Connection Box or fibre installation.
- Critical Information Summary
- Each plan's key facts: price, speeds, minimum term and how to cancel.